COMSUMABLE SALES

EFFECTS HARDWARE

BACK STAGE TECH

All items on this web site are the property of BACK STAGE TECHNOLOGIES EUROPE LTD and/or the respective owner. Reproduction or reuse without the express written consent of owner is expressly prohibited
Copyright 2016 Back Stage Technologies | Site Construction

Privacy Policy

Please read the following carefully to understand our policy and practices regarding your personal information collected through the Website, and how we will treat it. We will only use your personal information collected through this Website in accordance with this privacy policy and applicable current data protection laws.

Your Consent

We will not sell your name, address, e-mail address or any other information to any third party companies. We do not store credit card details, all credit card payments are taken via secure payment terminals.

What Personal Information Do We Collect?

We do not collect any personal information about you on our Website unless you choose to provide it to us voluntarily. If you decide to place an order with us, there is certain personal information that we will require from you in order to process your order. We define "personal information" as information that is unique to you and might include your name, delivery address, , billing address, e-mail address, telephone number, your age or occupation.

We may also collect the following data about you to help us improve our service to you:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to any service which we provide, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion, and when you report a problem with our Website.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our Website and of the fulfilment of your orders.
  • Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access on our Website.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone.

All Back Stage Technologies Europe members have the option to opt-out of receiving marketing communications from us and/or selected third parties.

Use of Analytics Tools

In order to better serve our Website visitors and customers we may use Google Analytics features such as Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and/or Google Analytics Demographics and Interest Reporting (Google Display Advertising Features).

You can opt-out of the Google Display Advertising Features and customise Google Display Network ads using the Ad Settings.

As an added privacy measure, you can use the Google Analytics opt-out browser add on. We will not facilitate the merging of personally-identifiable information we hold or collect with non-personally identifiable information collected from the Google Display Advertising Features unless we have received your active prior consent to such merger. We may use Remarketing with Google Analytics to advertise online. Third party vendors, including Google, may show our ads on sites across the internet. We and third party vendors, including Google, may use cookies set by the Google Display Advertising Features to inform, optimise and determine which ads you see on our Website, including ads based on your previous visits to our Website. Regarding Google Display Network Impression Reporting and the DoubleClick Campaign Manager integration, we and third party vendors, including Google, may use cookies set by the Google Display Advertising Features to analyse and report on ads used on our Website including but not limited to the impressions created by the ads and how these interact with other ad features and other features and services. Regarding Google Analytics Demographics and Interest Reporting, we may use data from Google's Interest-based advertising and/or third party audience data (such as age, gender and interests) with Google Analytics to target and improve our marketing campaigns, marketing strategies and our Website content.

Cookies

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These "cookies" can be divided into 4 types each of which is outlined below.

Category 1: Strictly Necessary Cookies. These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

Category 2: Performance Cookies. This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies. These remember choices you make such as language, search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates. For example our Saved Items feature utilises a cookie to remember the products which you have expressed a wish to save whilst browsing our website.

Category 4: Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers. You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser "help" section will normally provide details on how to manage the cookie settings.

Uses of Your Personal Information

Aside from fulfilling your order placed on our Website, we may use information held about you to:

  • set up, manage your account and contact you about your account;
  • ensure that content from our Website is presented in the most effective manner for you and for your computer;
  • provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • carry out our obligations arising from any contracts entered into between you and us;
  • allow you to participate in interactive features of our service, when you choose to do so;
  • Notify you about changes to our service.
  • In the event that Back Stage Technologies Europe sells or buys any business or assets;
  • If Back Stage Technologies Europe or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets;
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Back Stage Technologies Europe, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Transfers of your Information

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Protecting your Security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We may disclose your personal information:

  • As you expressly authorise us to do so;
  • As necessary to provide products and services to you;
  • As necessary to allow our contractors or agents to provide services for us in connection with our transactions with you;
  • If we, Back Stage Technologies Euopre Ltd, or substantially all of our assets are acquired by a third party in which case personal information held by it about its customers will be one of the transferred assets and, in which case, we may disclose your personal information to the prospective seller or buyer of such business or assets;
  • To protect our customers and Website from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organizations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction;
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation;
  • In order to enforce or apply our terms of use or terms and conditions of supply of products and other agreements; or to protect the rights, property, or safety of our parent company, our customers, or others.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.

Your Rights: Opting out

You have the right to ask us not to process your personal information for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. If do not wish to receive marketing information from us you have the option of 'opting out'. Clear instructions on how to opt out of each area will be detailed specifically. Alternatively, please let us know in writing.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Access to Information

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please write to us at Back Stage Technologies Europe. We may charge you an administrative fee to meet our costs in providing you with details of the information we hold about you.

Changes to Our Policy

We reserve the right to change this policy at any time. If we change our privacy policy we will post the changes on this website.

Contacting You

Occasionally we may contact you from time to time with special offers and discount codes. You can unsubscribe from these newsletters at anytime.

Contacting us

Back Stage Technologies Europe is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information which Back Stage Technologies Europe holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the Back Stage Technologies Europe team, who will be delighted to answer any questions you may have. info@bste.co.uk (see more details on our contact page)